Kumasi Abattoir Company Limited (KACL)
Last updated: August 2026
Fresh Meat & Processed Products
At KACL, we pride ourselves on delivering fresh, wholesome, and hygienic meat products certified by Veterinary Officers. Due to the perishable nature of our products and strict health and safety standards:
- All fresh meat and processed meat products are non-refundable and non-exchangeable once purchased.
- This policy ensures that food safety and hygiene are never compromised.
Damaged or Incorrect Orders
While refunds are not available for fresh products, we are committed to customer satisfaction:
- If you receive a damaged delivery (e.g., packaging compromised during transport), please report it immediately upon receipt.
- If you receive an incorrect order (wrong product delivered), we will arrange for a replacement at no extra cost.
Reporting Issues
Customers must report any delivery or order issues within 24 hours of receipt by contacting our customer service team:
- Email: kumasiabatoir@gmail.com
- Phone: 0202 015 746, 0577 361 460, 0577 361 443, 0577 361 444
Important Notice
- Refunds are not applicable to fresh meat, processed meat, or livestock purchased at our kraal facility.
- Customers are encouraged to inspect products at the point of purchase or delivery.
- Our Veterinary Officers ensure that only wholesome products are released for sale.